CCM's collectors focus on partnership, not pursuit, helping your customers find long-lasting payment solutions that put them on the path to financial success.
We leverage industry-leading software, analytics and artificial intelligence to create a custom collection strategy built around your organization's needs.
Our brand is about protecting your brand, so you can have confidence knowing that your reputation and relationships will always be a top priority for CCM.
Reduce your exposure to compliance risk with CCM's proprietary software and collection specialists that are ACA and IACC-certified and FDCPA-trained.
From beginning to end, your customers’ experience with your debt collection team can affect your brand reputation as well as your success in collecting revenue. Simple adjustments in approach as well as investments in modern technology will benefit you now and in the long run.
Without a guaranteed end date for the pandemic’s economic effects, businesses are in a unique position to modernize their collection practices in real-time while helping customers overcome their financial hurdles.
There has never been a better time to implement a new approach to collection–one rooted in empathy, collaboration, and problem-solving.
This is an attempt to collect a debt and any information obtained may be used for that purpose.
New York City Residents:
The New York City Department of Consumer Affairs requires us to document your preferred language. Please note we do not offer language access services, and we will be communicating in English. Please provide us with your language preference. The NYC DCA provides a translation and description of commonly-used debt collection terms in multiple languages on the Department's website, NYC Department of Consumer Affairs.