Operations Manager
Elyssa Klenotiz was CCM's first employee in 2014 and currently serves as Operations Manager. In her role, she handles day-to-day company operations, including implementation of collection software and applications, overseeing the operations team, managing HR responsibilities, assisting with accounting, and managing legal collections matters. Additionally, she onboards all new clients and receives new accounts. Elyssa, who is an ACA International-certified Professional Collections Specialist, was previously CCM's collections manager.
Her experience includes managing all levels of employees, overseeing company-wide training, managing collections software development, and collecting on past due accounts. Her focus on efficiency and improvement helped create and streamline many of CCM's policies and systems. Elyssa has a bachelor's degree in Business from SUNY IT and an associate’s degree in Accounting from Herkimer Community College.
This is an attempt to collect a debt and any information obtained may be used for that purpose.
New York City Residents:
The New York City Department of Consumer Affairs requires us to document your preferred language. Please note we
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language preference. The NYC DCA provides a translation and description of commonly-used debt collection terms in
multiple languages on the Department's website, NYC Department of Consumer Affairs.
