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Press

05/17/2021

Capital Collection Management Receives U.S. General Services Administration Federal Supply Schedule

CCM is proud to announce it can now provide debt collection services to U.S. government entities through its newly awarded U.S. General Services Administration (GSA) Federal Supply Schedule.

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04/08/2021

Tammy Vandenbroek Joins CCM as Vice President of Institutional Relationships

CCM is proud to announce that industry veteran, Tammy Vandenbroek, has joined the team as Vice President of Institutional Relationships.

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02/18/2021

Compassionate Efficiency

Credit union members who are struggling to pay their loans can use a little extra compassion. Our CEO spoke to Credit Union Management magazine about CCM’s approach to compassionate collection, and why it’s important.

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02/12/2021

Three Ways to Approach Collections with Compassion

In an article for Credit Union Business, our CEO outlines how credit unions can implement a collection approach rooted in empathy, collaboration, and problem-solving.

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01/31/2021

How to Know the Difference between Legitimate Debt Collections and Scams

Not sure if the debt collection call you’re getting is legitimate or a scam? Our CEO spoke with CNBC about red flags to watch out for so you can know the difference.

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01/19/2021

‘We’re not all the boogeyman’: How this debt collector is trying to change his industry’s bad rap

In a story with CNBC, CEO Jacob Corlyon discusses the common misconceptions surrounding debt collection, and how CCM is working to change how consumers and creditors see collection agencies.

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10/22/2020

New Survey from Capital Collection Management Reinforces the Need for Businesses to Rethink their Collection Strategy

As the pandemic adds financial strain to Americans who were already struggling to pay their bills on time, those contacted by debt collectors face heightened stress. A new survey from CCM reveals why the collection industry needs to change for the better.

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09/14/2020

Credit unions: Are you prepared to help members transition from forbearance to repayment?

In a story for CU Today, our CEO Jacob Corlyon discussed the importance of credit unions to have an effective plan in place to help members transition from forbearance to repayment, citing data from CCM’s national consumer debt survey.

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09/14/2020

When client invoices go unpaid

Our CEO, Jacob Corlyon, says there are steps that veterinary practices can take to create a more robust collection process. Read his article in Veterinary Business News.

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08/27/2020

CCM Honored as One of the Best Workplaces in Collections by insideARM

CCM was ranked among the top places to work in collections by InsideARM, one of the leading publications in accounts receivable management and debt collection.

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