CCM Honored as One of the Best Workplaces in Collections by insideARM


Syracuse, N.Y. – Aug. 27, 2020 – Capital Collection Management, a full-service collection partner offering compassionate, compliant, and innovative solutions, has been named one of the 2020 Best Places to Work in Collections by the industry’s leading publication. 

Now in its 13th year, the program was established by insideARM and is administered by Best Companies Group to identify, recognize, and honor the best places to work in the collections industry. CCM is ranked #14 among 18 U.S. companies in the Small Companies category that met the standard to be selected. 

Companies were evaluated by workplace policies, practices, philosophy, systems and demographics. Additionally, an employee survey measured the employee experience, and the combined scores determined the top companies and the final rankings. 

“Remaining true to our core values has helped us build a dynamic team that consistently exceeds company goals and truly enjoys the work they do every day,” said Jacob Corlyon, CEO of Capital Collection Management. “Our top priorities are providing a positive experience for every client and their customers we work with and empowering our employees to thrive in their roles.” 

CCM has created a culture that promotes positive mental attitude, teamwork, loyalty, and collaboration. The company regularly recognizes employees who excel in their work and exemplify the company’s core values. CCM also recently offered its employees $1,000 allowance to create comfortable home work spaces and mimic the amenities offered in the CCM offices, including coffee machines and gym equipment. As reported in insideARM, here are some of the factors that make CCM a best place to work:  

  • Access to an on-site company gym  
  • On-staff certified fitness managers 
  • Healthy snack options for employees  
  • Regular, company-wide outings  

CCM also recently rolled out new benefits this year:  

  • 100% coverage of medical premiums for full-time employees and part-time employees who work 30+ hours, plus their dependents.  
  • 6% company match of 401(k) contributions after one year of employment  
  • Paid Parental Leave Program: new mothers receive four weeks of paid time off and all new fathers one week of paid time off after the birth or adoption of a new child.  

For more information on the Best Places to Work in Collections program, visit:

About Capital Collection Management  

Capital Collection Management (CCM) provides modern, technology-driven collections, debt purchasing, and litigation services for enterprises that need engagement with empathy, experience with compliance, and excellence in debt recovery. Leveraging state-of-the-art analytics and machine learning combined with a service-focused approach, CCM helps organizations from a variety of industries protect their brands and improve their bottom lines. To learn more, visit and follow us on LinkedIn.  



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Proud Associate Member Of:

The Association of Credit and Collection Professionals
Receivables Management Association Legislative Fund Contributor
Healthcare Financial Management Association
International Assocation of Commercial Collectors
New York State Collectors Assocation
Innovation Council

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