In a story with CNBC, CEO Jacob Corlyon discusses the common misconceptions surrounding debt collection, and how CCM is working to change how consumers and creditors see collection agencies.
‘We’re not all the boogeyman’: How this debt collector is trying to change his industry’s bad rap
Credit union members who are struggling to pay their loans can use a little extra compassion. Our CEO spoke to Credit Union Management magazine about CCM’s approach to compassionate collection, and why it’s important.
In an article for Credit Union Business, our CEO outlines how credit unions can implement a collection approach rooted in empathy, collaboration, and problem-solving.
This is an attempt to collect a debt and any information obtained may be used for that purpose.
New York City Residents:
The New York City Department of Consumer Affairs requires us to document your preferred language. Please note we
do not offer language access services, and we will be communicating in English. Please provide us with your
language preference. The NYC DCA provides a translation and description of commonly-used debt collection terms in
multiple languages on the Department's website, NYC Department of Consumer Affairs.
