‘We’re not all the boogeyman’: How this debt collector is trying to change his industry’s bad rap


In a story with CNBC, CEO Jacob Corlyon discusses the common misconceptions surrounding debt collection, and how CCM is working to change how consumers and creditors see collection agencies.

‘We’re not all the boogeyman’: How this debt collector is trying to change his industry’s bad rap



Compassionate Efficiency

Credit union members who are struggling to pay their loans can use a little extra compassion. Our CEO spoke to Credit Union Management magazine about CCM’s approach to compassionate collection, and why it’s important.



Three Ways to Approach Collections with Compassion

In an article for Credit Union Business, our CEO outlines how credit unions can implement a collection approach rooted in empathy, collaboration, and problem-solving.


Proud Associate Member Of:

The Association of Credit and Collection Professionals
Receivables Management Association Legislative Fund Contributor
Healthcare Financial Management Association
International Assocation of Commercial Collectors
New York State Collectors Assocation
Innovation Council

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New York City Residents:
The New York City Department of Consumer Affairs requires us to document your preferred language. Please note we do not offer language access services, and we will be communicating in English. Please provide us with your language preference. The NYC DCA provides a translation and description of commonly-used debt collection terms in multiple languages on the Department's website, NYC Department of Consumer Affairs.

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