CHAIRMAN & CEO
Jacob has served as Chairman & CEO of CCM since the Company’s inception. In this role, he oversees client relationships and provides direction and training to CCM’s collection staff. He also continues to collect on past due accounts daily. Prior to joining CCM, Jacob worked for Bankers Healthcare Group in the collection, legal and human resources departments. Jacob and his team have more than 10 years of experience in the collections industry and possess extensive knowledge of both consumer and commercial collections.
He has achieved the following certifications through ACA International: Professional Collection Specialist, Credit & Collection Compliance Professional and has received the designation of Scholar. In addition he has the following certifications through RISC: National Skip Tracers Certification, Certified Asset Recovery Specialist (C.A.R.S.), and Certified Commercial Recovery Agent (C.C.R.A.). He possesses expert knowledge of the FDCPA, TCPA, FCRA and UDAAP as well as a continued commitment to professional and ethical collection practices. Jacob serves on both the Board of Directors and the Executive Committee for the New York State Collectors Association. He studied at SUNY Oswego in upstate New York and currently resides in the suburbs of Syracuse, New York.
All CCM collectors are ACA Certified Professional Collection Specialists and FDCPA Trained