Debt Collections

Whether it's lost revenue and the negative impact to your bottom line, complex regulations, or the added cost of committing already limited resources to manage the process, delinquent A/R creates a host of concerns throughout your revenue cycle.

First-Party
Collections

With CCM's first-party (early-out) solution, our account executives reach out in your company's name as an extension of your internal team, employing personable and consistent outreach across multiple communication channels. By leveraging our technology and expertise at an earlier stage of the accounts receivable lifecycle, you can improve recovery and accelerate cash flow while your team focuses on more important initiatives.

  • Soft collections approach
  • Handled in your business name
  • For accounts not in default

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Third-Party
Collections

CCM’s third-party solution can help you simplify your operations and improve your bottom line, giving your team more time to focus on what they do best. Our IACC/ACA-certified and FDCPA-trained account executives approach every interaction with empathy, understanding and a goal of helping your customers find a repayment solution. And with our Risk-Free Guarantee, you only pay if we collect.

  • Third-party collections approach
  • Handled in our name
  • For accounts in or not in default

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Additional Solutions

CCM can help you:

  • Reduce accounts receivable
  • Improve cash flow
  • Focus on your business
  • Protect your brand
  • Limit internal expense
  • Relieve administrative burden
"CCM's dedication to providing exceptional customer service and outstanding collection results have allowed us to originate more accounts to this portfolio, which will help to increase our revenues in the years to come. CCM truly is a trusted partner; their attention to compliance, ethical behavior, and true understanding of the importance of our customer relationships set them above the rest. I highly recommend CCM to any institution searching for a collection agency."
Daniel R. Nulton
Former President
Landmark Community Bank
"CCM is our collection agency of choice because of their ability to deliver results well above industry averages in a hassle-free, professional manner. In addition to successfully managing multiple large commercial loan portfolios for us, CCM also provides collection consulting on staff training, best practices and technology recommendations. We expect this to have a huge impact on our internal collection results. I highly recommend CCM to anyone looking for a collection agency or collection consultant."
Albert Crawford
Chairman & CEO
Bankers Healthcare Group

Get Started

Let us know a little more about your collection needs and we will reach out
Or call us at 866.272.4035 .
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This is an attempt to collect a debt and any information obtained may be used for that purpose.

New York City Residents:
The New York City Department of Consumer Affairs requires us to document your preferred language. Please note we do not offer language access services, and we will be communicating in English. Please provide us with your language preference. The NYC DCA provides a translation and description of commonly-used debt collection terms in multiple languages on the Department's website, NYC Department of Consumer Affairs.

Do Not Sell My Personal Information

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Do Not Sell My Personal Information
When you work with Capital Collection Management, you are trusting us with your information. CCM takes protection of your information seriously and is committed to ensuring the security of all customer data. New privacy regulations now require businesses like CCM to give California residents a process for opting out of any potential practice where customer personal information might be sold. Although CCM does not sell personal information for monetary value, certain actions may be considered a "sale" under the CCPA as CCM works with other parties to facilitate loan fundings and solutions. Opting out of information “selling” may adversely affect CCM’s ability to process your loan request.

For further information on our privacy practices, please review our privacy policy or contact us at 1-866-272-4035 .
Formally record your preference to not sell your personal information by filling out the form.